MatchPlay’s Privacy Policy

I. Introduction

Welcome to MatchPlay! At MatchPlay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the personally identifiable information (PII) you provide when using our website and services.

MatchPlay determines the purposes and means of the processing of your personal information as described in this Privacy Statement, and therefore acts as a ‘data controller’ (or equivalent/similar terms under applicable data privacy laws) of such information. We may share your personal information within the MatchPlay Group companies and conduct processing activities as controllers or joint controllers for the purposes set out in this Privacy Statement.

1. Managing Privacy Preferences

Contact us at program@matchplaygroup.com or by mail at the addresses listed in the Contact Us section to exercise your privacy rights.

II. Data Covered by this Privacy Policy

This privacy policy covers personally identifiable information (PII) when we act as the data controller. PII includes information that identifies or could be used to identify a specific person.

2. How we use personal information

We may use your personal information in a number of ways or as otherwise described at the time of collection:

Service delivery and operations. We may use your personal information to:

• Provide you with the MatchPlay Platform, create your account and manage our relationship with you
• Run and manage our business, including resolving billing and financial disputes
• Evaluate your eligibility for marketing offers, products and services
• Provide features to you, such as your free credit reports and scores
• Provide a product or service that you have requested through the MatchPlay Platform
• Connect you with experts and other users
• Communicate with you, such as sending you electronic notifications concerning your financial privacy
• Understand your needs and interests, and personalize your experience with the Services and our communications.
• Provide you with support and resolve disputes
• Authenticate your identity
• Manage event registrations and attendance, including sending related communications to you
• Register visitors to our offices for security reasons and manage non-disclosure agreements that visitors may be required to sign

3. Research and development

We may use your personal information to:

MatchPlay aims to enhance its products and services by analyzing user interactions, training artificial intelligence models, and assessing platform usage and customer content. Data analytics will provide insights into customer needs and preferences, enabling informed predictions and recommendations. MatchPlay will combine and anonymize information about user interactions to create aggregate statistics for research and marketing purposes. This will be done through contracting with academic institutions and promoting the platform's improvement and enhancement.

4. Marketing and advertising

We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes to:

MatchPlay Platform offers marketing services, products, and experiences, including product development delivery, product recommendations, and non-transactional communications. They personalize your experience by developing insights based on your interactions with MatchPlay's products and services. These advertisements may be displayed on MatchPlay's digital properties, including websites, mobile apps, media platforms, connected devices, and third-party channels.

5. Core Privacy Rights

We recognize several core privacy rights:

• The right to know what PII we hold about you.
• The right to access, correct, or delete your PII.
• The right to transfer your PII (data portability).

III. Personally Identifiable Information We Collect

6. PII You Provide

We collect PII when you set up an account, use our services, or contact us. Examples of PII we may collect include your name, email, phone number, address, and payment method.

7. PII We Collect Automatically

We collect PII automatically when you visit our websites, use our services, contact us, open our emails, or view our advertising. Examples of PII we may collect include your device ID, your IP address, information about web pages, and other similar details.

8. PII from Other Sources

We may collect PII about you from other sources, including publicly available data, social media information, and information lawfully gathered by third-party data providers.

9. PII We Generate

We process data to generate inferences and insights that may be linked to you or your account.

10. Use of PII

We use PII to operate our business and provide services, including managing accounts, processing purchase requests, providing customer support, securing, updating, and improving our services, detecting fraud, and providing customized marketing and advertising.

11. No Sale of PII

We do not sell PII.

12. Disclosures to Others

We may disclose PII to processors, business partners, marketers, advertisers, and in compliance with law enforcement requests.

IV. Other Important Information

13. Cookies, Web Beacons, and Other Tools

We use cookies, web beacons, and scripts to provide customized services, measure website performance, provide customer support, and deliver personalized experiences.

14. Storage

We store PII on our systems and with trusted service providers, ensuring compliance with applicable laws for international transfers.

15. Length of Retention

We retain PII based on business needs and legal requirements. We may delete or de-identify PII that is no longer needed.

16. Security

We use risk-based measures and require service providers to protect PII. We do not collect PII about anyone under 18 without permission from their legal guardian.

17. Legal Basis for Processing

We process PII based on your request, consent, to fulfill our contract, based on legitimate interests, or other lawful bases.

18. Non-Discrimination

We will not discriminate against you for exercising your privacy rights, and we do not provide financial incentives for providing PII.

19. Policy Changes

We may revise this Privacy Policy by posting a revised statement on our website. Changes will apply to personal data collected before the adoption of the new statement only to the extent that the new statement does not reduce affected data subjects' rights.

20. Contact Us

If you have any questions, contact us at program@matchplaygroup.com or by mail at:

MatchPlay Group, LLC.

217 S Fremont Ave.

Baltimore, MD 21230

We respond to all questions or concerns within 30 days.